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This video is courtesy of the talented David Chandler https://www.instagram.com/davechandler101/

At ConnectedGroup we believe that culture comes first. We expect high performance from all of our people but, key to our ongoing success, is maintaining a supportive environment, where respect for colleagues and a sense of enjoyment are paramount.

We work to the values of being Candid, Creative, Connected and Caring, both internally and externally in order to meet our mission statement of 'raising the recruitment standard by consistently delivering on our ConnectedPledge'. This feeds into our wider vision of ‘using recruitment as a lever to change lives’.


Here are the key components that make ConnectedGroup a great place to work:

Reward Scheme

The key elements of our incentive scheme operate as follows:

A market leading, transparent personal bonus scheme based on directly attributed fee revenue, calculated quarterly based on contracts signed and paid monthly based on collections. There are no penalties for late client payments. 

Additional quarterly bonuses paid based on achieving grade based target thresholds for Associate Consultants through to Principle Consultants.

Quarterly events for both individual high achievers and overall company performance.

Annual cash or incentive trip reward based on achieving an annual grade based target (as opposed to a single target for all levels).

Management override for those with leadership responsibilities ensuring financial reward for team performance. 

Decreasing % of salary cost allocation to personal bonus threshold as leadership responsibilities increase.

Generous internal referral scheme for introducing talent to the business. 

Access to a loyalty platform offering discounts on a range of products and services.

We have a track record of experienced recruiters joining us from both larger and smaller firms who earn more (due to an exceptional scheme) and generate record levels of revenue (due to the platform and culture). In 2018 we surveyed our staff who joined us with at least 1 year of previous industry experience and who had worked for us for at least 12 months - over 80% of them had both billed more (on average over 40% more) and earned more (on average more than a 60% increase in net earnings). 

Resources

ConnectedGroup operates with the heart of a family business and the mindset of a corporate. We are always aspiring to provide the right tools that ensure our teams have what they need to deliver the best possible service to our clients and candidates. These include:

Generous internal referral scheme for introducing talent to the business. 

A corporate profile as one of the most followed recruitment firms on LinkedIn in Hong Kong and one of the most socially engaged in the Asia region.

The operation of a recruitment system that is integrated with Outlook and with full mobile access.

Remote e-mail access to all staff via mobile and web.

Multi-platform job posting through a single portal.

A video interviewing platform (via CGConnect) with both real-time and automated recording functions to enable video presentations to the client, alongside the candidate profile that integrates with MS Teams.

Full Microsoft 365 driven environment.

A training framework that develops staff through a combination of classroom, at desk and online resources.

Corporate iPhones for Managers and above.

A portfolio of innovative and attractive client agreements that can be utilised to foster long term partnerships. 

Leadership

We have a defined approach to leadership as a skill in its own right. Our leaders are all highly knowledgeable in their own industry sector or function as well as in recruitment and executive search, so they are ideally placed to help both clients and candidates achieve their objectives.


Our leaders are the front line of our business as direct revenue generators and not hidden away in offices or behind spreadsheets, so they intrinsically know what makes great recruiters and how to develop them. . 



We have always believed that a person's revenue record is only half of what makes a good manager. We look for leaders who are balanced, supportive and inspiring and those who walk our values consistently. 

Culture 

In addition to the framework outlined here that feeds into our culture, we endeavour to support our staff with other policies and practices that make ConnectedGroup a great place to work:

Corporate iPhones for Managers and above.

A relaxed 'client appropriate' dress code.

Monthly open discussion forums with our MD and all non-management staff.

Friday office-wide roundups for information sharing and results updates and a 4pm finish time to close the week.

A consultative and flexible approach to supporting staff with health issues. 

Transitionary and flexible schemes for mothers returning to work after maternity leave.

Most importantly, we are always listening and open to new ideas. 

Social Purpose

You can learn more about our social purpose here but what does that mean to our employees? Whether it is our sponsorship of under-privileged children, the pro-bono/low-bono recruitment work we do for Hong Kong charities , our support of The Fair Employment Foundation or our role as a connector of knowledge and resources in the NGO world, our goal is to give our employees confidence. Confidence that every day that they come to work, every hour they invest and every dollar they earn , the business is providing value beyond just making profits. We don't expect our staff to invest their personal time in these initiatives but, of course they are welcome to and we will support them in championing their own causes wherever possible. 

To learn more, please feel free to connect with our Managing Director, Mathew Gollop at mat@connectedgroup.com


Please click here to read our Employee Testimonials.

Join our MD Mathew Gollop in a podcast with The Career Establishment, where Mat talks about the things he is passionate about and the fascinating insights about CG's history, culture and social purpose amongst other things.

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We are often approached about different recruitment or HR related awards but, came to realise that (in the majority of cases), the only real criteria to win is agreeing to pay for it. There is an industry built around creating events to deliver these awards that ultimately have nothing to do with any performance metrics. They can be good PR opportunities, and a chance for industry professionals to network but, at ConnectedGroup, we made a decision that these 'pay to win' awards do not align with our values . External review is absolutely of value and so, when we identified the Great Place to Work® Greater China framework, we realised this was a well aligned opportunity to more deeply understand our culture. There are 2 phases to the assessment: Complete the employee survey. This is a comprehensive cultural questionnaire that requires a 70% pass rate on its 'Trust Index' to gain certification. CG scored 94% and hence are able to celebrate our certification. This also provides us with meaningful feedback on where we can improve and a baseline to monitor this metric in the future. Undertake a 'Culture Audit'. This involves much deeper answers and the provision of evidence and examples to support the strategies we have undertaken. If we score over 80% on this and the survey combined, we will qualify as one of 'Hong Kong's 2023 Best Workplaces'. For us, this ability to independently verify our efforts to make CG a great work environment is more gratifying than other awards. We deeply believe that having a motivated team who have a strong sense of belonging is how we can best serve our clients and candidates and consistently deliver on our ConnectedPledge . For more information, feel free to reach out to our MD, Mathew Gollop at mat@connectedgroup.com
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