Integrating Diversity via Technology Transformation in Hong Kong

Hong Kong is in a difficult phase of its development as a talent hub. The political unrest of 2019 followed by the COVID pandemic saw a well-documented talent outflow. This has compounded a process of localisation that have often left organisations overly dependent on Cantonese language skills. This then restricts the future talent pipeline, leaving companies fighting over a small supply.
Whilst ‘diversity, equity & inclusion’ (DEI) is often viewed more about positive PR than real impact, it goes much deeper than this, particularly in a market like Hong Kong. With declining birthrates and an ageing population, the local supply will only shrink. As a result, if Hong Kong is to remain competitive, it needs to embrace DEI as a business risk issue. DEI should be a key driver to sustainability and is core within the ‘S’ of the ESG framework.
In ConnectedGroup’s latest Talent Insights Report, this wider issue is discussed and a guide to best practices is provided. At ConnectedSolutions, we look at this through the technology transformation lens to identify how transformation projects can both embrace diverse talent sources and enable effective longer-term integration. Change projects often fail because they operate in a vacuum which is something our model seeks to address, both for the sake of the deliverables as well as the longer-term cultural impact.
Our model takes a proven transformation framework and looks at 3 common shortfalls:
- Poor cultural integration of transformation team members into the client whilst they also feel detached as employees of the consultancy.
- Lack of investment in pre-program and ongoing training which feeds an over-reliance on senior onsite professionals or offshore resources.
- As a result of the above, a lack of diversity and suitability for the conversion of talent into permanent employment, post project completion.
These issues are resolved via:
- Strong community partnerships to source from a diverse talent pool
- Integration of industry recognised training programs that commence pre-project
- NGO expertise assigned to support and educate on the integration of talent with additional needs
- HR & Wellbeing expertise assigned to;
o Support and engage transformation teams as ConnectedSolutions employees
o Work with clients to ensure effective integration, retention and potential for
conversion to permanent employment on project completion

To understand more about how we can support your technology transformation needs whilst ensuring positive social impact and building sustainable talent pipelines, reach out to Ross.Carter@ConnectedGroup.com
Share This Blog
Recent Articles












