VIP IT Support - Sizeable Insurance Firm

Location Hong Kong
Job-type Full Time
Salary HK$35000 - HK$50000 per month
Contact Bonnie Chan
Email email Bonnie
Reference AGNB-583856_1623299564

This is an excellent opportunity to join a notable insurance firm with a sizeable busienss in Asia. Headquartered in Hong Kong with several offices across major business areas, they have more than 4000 staff to support on the company's operations. To maintain a high standard in their IT services, they are looking for a dedicated VIP IT Support with relevant experience to join their team.

Job Responsibilities:

  • Provide dedicated IT helpdesk support to VIP users in a professional manner
  • Set-up video conferences and provide live support for VIP users
  • Conduct tracking for IT resources and assets to ensure smooth IT operations
  • Assist the team lead in liaising with internal and external stakeholders
  • Take part in end-user and infrastructure projects
  • Provide timelly incident report to team lead

Job Requirements:

  • Bachelor's Degree or above in Computer Science, Information Technology or related disciplines
  • At least 8 years of experience in IT support, and experience in supporting VIP users is a must
  • Previous experience of working in insurance or banking firms would be a significant advantage
  • Solid knowldege in Windows OS, MS Office applications, Active Directory, SCCM, MDM solutions
  • Proficient in Chinese and English communication, both written and spoken