VIP IT Support - Financial Services

Location Hong Kong S.A.R
Job-type Full Time
Salary Negotiable
Reference AGNB-583856_1619405897

This is an excellent opportunity to join a notable insurance firm with a sizeable busienss in Asia. Headquartered in Hong Kong with several offices across major business areas, they have more than 4000 staff to support on the company's operations. To maintain a high standard in their IT services, they are looking for a dedicated VIP IT Support with relevant experience to join their team.

Job Responsibilities:

  • Provide helpdesk support to VIP users in a professional manner
  • Support business operation users on daily IT requests
  • Conduct tracking for IT resources and assets to ensure smooth IT operations
  • Assist the team lead in liaising with internal and external stakeholders
  • Take part in end-user and infrastructure projects

Job Requirements:

  • Higher diploma or above in Computer Science
  • At least 5 years of experience in IT support, and experience in supporting VIP users is a must
  • Experience of working in insurance or banking firms would be a significant advantage
  • Fluent in Chinese and English communication