Client Engagement Manager(HKD 55K)

Location Hong Kong
Job-type Full Time
Salary Negotiable
Contact Dicky Cheung
Email email Dicky
Reference A021265 (ACIM-455686_1640664245

Our client is a global luxury beauty brand and they are hiring a Client Engagement Manager. The objective of this manager will possess a positive attitude, collaborative management style and be focused on delivering exceptional product knowledge and service, well dressed and well spoken.

Job Duties

  • Manage daily operations of the luxury boutique
  • Organise, implement, and host CRM events and drive brand awareness to new and existing VIPS
  • Explore and develop partnership opportunities with top notch brands / auction house, art galleries to drive client events and increase conversion rate
  • Lead, manage and motivate front line staff to provide personal client experience
  • Be knowledgeable of all in-house and arriving guests
  • Manage a team of BAs and beauticians to provide extraordinary services which lead to client retention and successful client conversion

Requirement

  • Bachelor degree holder
  • Fluent English and Mandarin
  • Sound experience in clienteling across Luxury Retail, Beauty, Hospitality industry
  • Customer-service oriented, helpful and with strong initiative

Interested individuals please send CV (word format) to Dicky Cheung (Dicky . Cheung @connectedgroup.com) for more information.