Service Delivery Manager, Regional - IT Support

Location Hong Kong
Job-type Full Time
Salary HK$40000 - HK$55000 per month
Reference AGXO-887067_1632811652

Our client is a US based trading & sourcing company. With their Asia office set up here in Hong Kong, they are currently looking for an IT Service Delivery Manager to lead their offshore IT support function.

Job functions:

  • Act as an IT business partner to communication closely with senior business user and service providers
  • Manage a team of IT Officers and offshore contractors to support the day to day IT operations across Asia
  • Monitor, control and support service delivery
  • Accountable for service quality and performance
  • Develop infrastructure project directions, scopes, goals, tasks, resources requirements and etc
  • Assist in formulating service standards, policies and procedures

Job requirements:

  • Bachelor Degree holder
  • At least 8 years' relevant working experience
  • Experience in managing offshore share services is essential
  • Team leading experience is essential
  • Working experience in sourcing/ trading office will be a great advantage
  • Good command in Cantonese and English

Interested individuals can press apply now and please send your CV in WORD format. Feel free to contact Shirley Lam at +852 3972 6563 for more information.

For a more comprehensive list of our vacancies, please visit: www.connectedgroup.com