Retail & Education Manager, Asia

Location Hong Kong, Central and Western District
Job-type Full Time
Salary Negotiable
Contact Eleanor Chan
Email email Eleanor
Reference A020519_1629262060

Our client is a global consumer / beauty brand. They are now hiring a Retail & Education manager across the Asia region.

Role Overview:

  • Manage retail for Hong Kong market and the SEA region
  • Develop retail capability for HK and the region
  • Facilitate training while providing counter coaching for motivation drive
  • Set and meet sales targets per each counter and drive door productivity

Job Duties

  • Manage the overall business operation of the counters and front staff
  • Conduct staff recruitment, training, and performance evaluations to ensure the team can achieve target
  • Regular store visit to ensure of day-to-day operation and performance
  • Analyse and monitor performance against KPIs, identify risks and opportunities, develop gap filling plans
  • Implement and deliver couching and training for maximized sales capability
  • Lead, coach and train frontline employees on store operations, product knowledge, customer service skills, selling skills
  • Implement the counter couching and training tools and feedback the result


  • Minimum of 8 years of retail and education experience within the beauty industry
  • Strong people management skills
  • Proven retail management/assistant retail management experience preferably within beauty industry
  • Disciplined, structured approach to sales management - results oriented

Interested parties please share your CV to e l e a n o r . c h a n @ c o n n e c t e d g r o u p . c o m