NGO - Head of Programs & Operations

Location Hong Kong
Job-type Full Time
Salary Negotiable
Contact Paola Carrillo
Email email Paola
Reference A019890 (ANAJ-632822_1620021097

We are currently supporting a global not-for-profit organization searching to support youth by transforming education into employment, by recruiting, training, and placing needful individuals into careers.

Reporting to the CEO, leading a team of Program Coordinators and Program Managers, and collaborating with engagement, marketing and curriculum development teams, the Head of Programs will be responsible for:

  • Contributing to the design of employer-led training models for entry-mid level jobs with the objective of making; them sustainable, scalable and replicable across the skills training landscape;
  • Support in developing the strategy for scaling up training models;
  • Source and build relationships with new employers:
  • Ensure Key program objectives of scale, quality and sustainability are met at all times;
  • Develop relationships with targeted employers, ensuring trainings are covered, partnerships are developed and requirements are met;
  • Manage all program team members, by developing, supporting, and detailing their work plans as well as conducting performance reviews;
  • Support in measuring and monitoring the effectiveness of students, instructors, mentors and alumni on an ongoing basis in coordination with the curriculum and quality team;
  • Seek opportunities for improvement / growth of the programme without guidance;
  • Support the reporting of program outcomes to funders and leadership.


  • Minimum 8 years of relevant experience, with at least 4 years direct supervisory or management experience.
  • Experience in managing projects and delivering operational targets.
  • Experience working with educational institutions, and/or has knowledge of current trends, issues and the players in the skills training landscape.
  • Excellent command of written and spoken English & Chinese (Cantonese) is a must.
  • Excellent organisational, interpersonal and communication skills and attention to detail, open to frequent feedback from students and the team, with a positive, solutions oriented attitude

Interested candidates please click on Apply, kindly note only relevant parties will be contacted.