Logistic Operation and Customer Manager

Location Hong Kong
Job-type Full Time
Salary HK$600000 - HK$720000 per annum + Bonus
Contact Vivienne Leung
Email email Vivienne
Reference 6_1636513505
  • Global Medical Company
  • Supply Chain, Logistic Operation and Customer Services
  • Managerial position
  • Super stable and expanding company

Job Duties:

  • Manging the logistic team and setting KPI
  • Supporting overall customer service support and supply chain operation, supporting service and technical leaders in the regions.
  • Providing the right strategic and operational direction
  • Managing and improving the Best-In-Class customer service operation that provides efficient support to the customers
  • As the key person to represent APAC with the integration of SAP to replace the existing ERP system
  • Managing the relationship with the 3PL partners and monitoring their performance

Requirements:

  • Bachelor degree with a minimum of 5 years people management experience
  • Experience in the medical device industry is an advantage or experience in a heavily regulated industry
  • Excellent verbal and written communication skills - Fluency in English and Chinese is essential with other language skills a distinct advantage
  • Strong negotiation, communication skills and open mind
  • Understand USA and EU market