IT Analyst / Technical Support (Retail, POS)

Location Hong Kong
Job-type Permanent
Salary Negotiable
Contact Cass Tse
Email email Cass
Reference CAST-180522_1652865093

Our client is a leading global FMCG group. They are currently looking for an operation support to join their team to maintain the daily operation.

Essential Duties & Responsibilities

  • Provide day-to-day system support of Retail stores related technologies (Point of Sale, In-Store Inventory Management, Store-to-Store Transfers, Store Mobile Apps, Traffic Counters, Store Infrastructure) across all APAC countries
  • Provide support on integration between Retail store systems and other corporate systems
  • Resolve and support missing sales integration to the ERP
  • Work with Helpdesk teams, infrastructure teams and vendors to resolve issues reported by the APAC business

Experience, Skills & Knowledge

  • Experience in business analysis & systems support in Retail store systems
  • Recognized qualification in IT
  • Experience with Retail store systems, integration processes and store hardware support are essential.
  • Fluency in spoken Cantonese and English, and good written skills in English are essential. Skills in Japanese or Korean would be an advantage.

Interested individuals can click apply now and send updated resume (in WORD format) for further information.

For a more comprehensive list of current opportunities, please visit