Head of Quality Assurance

Location Hong Kong
Job-type Full Time
Salary Negotiable
Contact Vincent Chow
Email email Vincent
Reference 1_1642072805

Head of Quality Assurance

A leading global retailer is looking for a true leader to join them as their highly successful HK sourcing office as the head of quality assurance. To be successful in this role, you will need to have the ability to lead a large team with over 10 direct reports, with strong product technical knowledge across hardgoods and softgoods, as well as carrying the ability to manage internal and external key-stakeholders.

Reporting to the COO, you will be responsible for:

  • Define and implement the quality management strategy, operations and processes to achieve the business goals
  • Working closely with the sourcing, PD, CSR teams, ensure that the common goals are achieved with optimal efficiency by lead-time and cost
  • Manage the performance of vendors such as third-party laboratory
  • Be the technical expert to provide technical solutions and handle trouble-shooting scenarios
  • Continuously reviewing and, when needed, improving the quality processes to align with the internal customer's standards and requirements
  • Working with the sourcing team, be involved in the development process in terms of managing the sample making and highlight potential risks, production feasibility, testing standards/requirements etc.
  • Manage, develop and lead the team to ensure continuous high performing levels and sustained development


  • Bachelor degree or above is a must
  • Minimum of 15 years of relevant experience, with at least 3 years at director level
  • Strong knowledge across multiple product categories particularly in hardgoods is a must
  • Experience leading large teams of minimum of over 50 staffs is a must, whilst experience leading regional teams will be advantageous
  • Outstanding communication skills with written and spoken English the priority
  • Candidates who are currently located in Hong Kong will be highly preferred
  • Frequent travelling (when allowed) will be needed

Interested parties please send your CV to Vincent.chow@connectedgroup.com