Exclusive - Business Analyst, Operation Excellence (Insurance)

Location Hong Kong
Job-type Full Time
Salary Annual Bonus
Contact Rita Yu
Email email Rita
Reference 22072022_1658473008

Your Role

  • Examine systems analytics to maximize effectiveness and troubleshoot the problems
  • Analyse, define and document the project requirements by identifying project milestones and phrases
  • Track, monitor, and report project implementation status by regular basis, ensure project deliverables on schedule
  • Coordinate and work with business users in preparing UR (User Requirement), review detailed functional specs, facilitate and participate in UAT (User Acceptable Test) including test planning and assist with training
  • Coordinate between Life Operations and IT to develop actions to mitigate system risk and maintain implementation quality
  • Actively follow up with project tasks and work with task owners to complete as planned
  • Identify the operation process automation opportunities and suggest improvement if necessary


Your Requirements

  • Bachelor's degree holder, preferably with major in IT or business-related disciplines
  • Good understanding of processes and systems in Life Insurance Operations.
  • Over 3 years solid experience in business analyst role in Life Insurance industry
  • Good at organizing work sessions and working with IT
  • Prior experiences in gap analysis, issue identification and analysis and problem resolution are preferred
  • Fluent English and Chinese (Cantonese) and Fluent in Mandarin is preferred

If you are interested in this role, please do not hesitate to send your CV to me at rita.yu@connectedgroup.com. All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.