eCommerce Manager (50K)

Location Hong Kong
Job-type Full Time
Salary Negotiable
Contact Eleanor Chan
Email email Eleanor
Reference A018820_1596432986

Our client is a young start up for experiential learning, which provides tools and expert guidance for parents and caretakers to educate young children in a fun and engaging way, with the mission to help children discover their talents and passions through early exposure to different concepts and topics of interest. With the rapid expansion, my client is now hiring an eCommerce lead to manage the entire online platform.

Job Duties

  • Big data analysis, gather insights in online customer behaviour, trends and patterns to improve e-commerce business and drive sales

  • Drive target audiences to the website to increase acquisition and retention to maximize profitability and brand awareness

  • Work with Marketing team to implement content distribution channels including but not limited to web, SEO/SEM, social media platforms and media buy

  • Analyze business and user requirements to work with Operations team to evaluate product offerings

  • Conduct competitor analysis and research to identify new markets, sales opportunities, and customer needs for the e-commerce platform

  • Assess effectiveness of marketing initiatives including online advertising, social media/ influencer strategies, promotions, and joint-promotion campaigns

  • Coordinate with internal and external parties ensure excellent execution of all e-commerce sales / digital marketing initiatives

  • Assist in analyzing online user behaviors and web traffic to improve the performance of sales and digital marketing campaigns

  • Optimize e-store journey, maximize user engagement and conversion rate working with UI/UX designer and Marketing team

Key Requirements:

  • Bachelor's degree holder
  • At least 5-year experience in e-commerce or online digital marketing
  • Solid experience in online digital marketing, website development, big data analysis
  • Proficient with MS Office and internet technology
  • Good command of spoken and written English and Chinese (both Cantonese and Mandarin)