·Provide 1st to 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
·Administrate and Troubleshooting of Microsoft Server, Active Directory, System Center Configuration Manager, Windows 7 / Windows 10
·Supporting Mobile devices, user accounts and permissions.
·Using remote administration tools to resolve issues on desktops, laptops, and printers.
·Ensuring proper documentation, notification, tracking, and follow up of all incidents.
·Bachelor degree or above in Information Systems or Computer Science
·3 years or above experiences on desktop and/or infrastructure support within financial services
·Proven experiences on VMWare/ Citrix
·Basic Networking skills (LAN/ WAN)
·Knowledge of trading applications from Reuters, Bloomberg, Murex, etc.
·Good command in spoken and written English
Interested individuals can click apply now and send updated resume (in WORD format) to Mannie CHIU for further information.