Customer Service Officer

Location Hong Kong
Job-type Full Time
Salary Negotiable
Contact Ivy Yeung
Email email Ivy
Reference AHS - 9846253_1601023970

Key responsibilities include:

  • Handle all customer inquiries, including calls, email, and online live chat
  • Handle inquiries and complaints, make bookings, confirm reservations to ensure customer satisfaction
  • Develop and maintain good customer relationship
  • Perform administrative duties
  • Other ad-hoc tasks as assigned

Requirements:

  • Form 5 or above
  • Minimum 2-year' experience in the call center, telemarketer; and with customer service preferred Excellent communication and interpersonal skills
  • Proactive, independent, self-motivated
  • Good command of English, Cantonese, and Mandarin
  • Proficient in MS Applications and Chinese Word Processing
  • Immediately available is a bonus

Interested parties, please send your resume to Ivy Yeung for more information. For a more comprehensive list of current opportunities, please visit www.connectedgroup.com.