Customer Service Officer

Location Hong Kong
Job-type Full Time
Salary Negotiable
Contact Ivy Yeung
Email email Ivy
Reference APLI-255087_1595251156


Key responsibilities include:

  • Handle all customer inquiries, including calls, email and online live chat
  • Handle inquiries and complaints, make bookings, confirm reservations to ensure customer satisfaction
  • Develop and maintain good customer relationship
  • Other ad-hoc tasks as assigned


Requirements:

  • High school diploma or above
  • 2-5 year' experience in the call center, telemarketer; and with customer service preferred
  • Excellent communication and interpersonal skills
  • Proactive, independent, self-motivated
  • Good command of English, Cantonese and Mandarin
  • Proficient in MS Applications and Chinese Word Processing
  • Immediately available is a bonus


Interested individuals can click apply now and send updated resume (In WORD format) to Ivy Yeung for further information. For a more comprehensive list of current opportunities, please visit www.connectedgroup.com