Customer Service Executive - Commercial Laboratory

Location Kowloon
Job-type Full Time
Salary Negotiable
Contact Wilfred Fung
Email email Wilfred
Reference AFFD-364251_1596007370

Job Highlights:

Renowned multinational company

Attractive remuneration package

Familiar with component sorting process

Job Description:

Our client is a renowned multinational company. They are currently looking for a Client Service Executive / Technical Officer to join their expanding business in Hong Kong

Key Job Responsibilities include:

  • Responsible for component sorting process for chemical tests and quotations.
  • Responsible for sample registration and release of test reports.
  • Handle customer enquiries on service capacity, quotation, reporting status, report contents, and complaints.
  • Follow up with customers on missing information and samples.
  • Provide a regular summary report to customers regarding the lab service.

Other requirements include

  • Minimum of 2 years' experience in laboratory testing company
  • Experience in component sorting is a must
  • Familiar with the European safety regulations of consumer goods
  • Excellent communication and customer-facing skills
  • Fluent in English and Mandarin, both written and spoken
  • Fresh graduate is welcomed