CRM Manager( Luxury Beauty, 55K)

Location Hong Kong, Central and Western District
Job-type Full Time
Salary Negotiable
Contact Dicky Cheung
Email email Dicky
Reference A000000 (AFGB-207265_1631010785

Out client is a global top-notch skincare brand and now hiring a CRM manager.

Main Responsibilities:

  • Implement the brand CRM programs: initialization, adaptation, organization, follow-up, analysis of success according to brand guidelines
  • Establish the annual CRM plan for the markets following the brand guidelines
  • Develop a CRM and clienteling mindset from office to Retail Team working closely with Retail, Sales, Education and other Marketing Metiers
  • Build, implement and track a yearly CRM plan for strategic Retailers
  • Presentation of client activation programs at meetings, results and learnings
  • Own the capture rate improvement targets in the markets
  • Manage the annual CRM and marketing books forecasts so that all global CRM campaigns and Programmes are implemented using the global assets
  • Provide clients insights based on business intelligence to support the brand strategy implementation.

Your Profile:

  • Degree in Marketing and/or Business Administration/, commercial education with experience or higher education in CRM
  • Strong experience in CRM and Clienteling campaigns implementation
  • Fluent in English and Cantonese.
  • Excellent communication skills
  • Team player
  • Excellent Microsoft Office skills
  • Strong analytical capabilities.

Interested individuals please send CV (word format) to Dicky Cheung (Dicky . Cheung @connectedgroup.com) for more information.