Claims Assistant Manager / Claims Manager

Location Hong Kong
Job-type Permanent
Salary HK$25000 - HK$35000 per month + Annual Bonus
Contact Karen YY Lau
Email email Karen
Reference A022631 _1663294952

Your Responsibilities:

  • Deal with the complex cases and projects
  • Manage and monitor the daily operations in claims team
  • Provide internal training and coaching to the team in order to deliver the knowledge and skills
  • Assess, adjudicate and approve the claims cases, analyse claims data to identify problem, suggest the resolutions, and execute improvement plans
  • Conduct audit review and management reports in order to ensure consistent, accurate and efficient output
  • Set up Claims Guidelines for new products and prepare Claims Manual to achieve company standard
  • Handle enquires and complaints from clients, distribution channels, other departments, stakeholders and advise the improvement
  • Collaborate and handle the outsource team
  • Maintain and build good internal and external vendor and clients

Your Requirements:

  • Bachelor's degree holder, preferably with insurance-related or relevant field
  • At least 5 years' experience in life and medical claims adjudication
  • Demonstrate strong leadership and team building skills as a good team player
  • Holder of LOMA, FLMI, ALHC or ICA qualification will be an advantage
  • With less experience candidate will be considered as Assistant Manager

If you are interested in this role, please do not hesitate to send your CV to me at karen-yy.lau@connectedgroup.com. All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.