Claims Assistant Manager / Claims Manager

Location Hong Kong
Job-type Permanent
Salary HK$25000 - HK$35000 per month + Annual Bonus
Contact Karen YY Lau
Email email Karen
Reference A022631 _1663294952

Your Responsibilities:

  • Deal with the complex cases and projects
  • Manage and monitor the daily operations in claims team
  • Provide internal training and coaching to the team in order to deliver the knowledge and skills
  • Assess, adjudicate and approve the claims cases, analyse claims data to identify problem, suggest the resolutions, and execute improvement plans
  • Conduct audit review and management reports in order to ensure consistent, accurate and efficient output
  • Set up Claims Guidelines for new products and prepare Claims Manual to achieve company standard
  • Handle enquires and complaints from clients, distribution channels, other departments, stakeholders and advise the improvement
  • Collaborate and handle the outsource team
  • Maintain and build good internal and external vendor and clients

Your Requirements:

  • Bachelor's degree holder, preferably with insurance-related or relevant field
  • At least 5 years' experience in life and medical claims adjudication
  • Demonstrate strong leadership and team building skills as a good team player
  • Holder of LOMA, FLMI, ALHC or ICA qualification will be an advantage
  • With less experience candidate will be considered as Assistant Manager

If you are interested in this role, please do not hesitate to send your CV to me at All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.