Business Consultant

Location Hong Kong
Job-type Full Time
Salary Negotiable
Reference AGOE-485168_1635843559

The Business Consultant is responsible for understanding customer business process and requirements, promoting and implementing our solution, defining and executing detailed configuration tasks and complex configuration work, and training clients on usage of the software.

Responsibilities:

* Facilitating requirements and discovery sessions
* Focus on promoting Cloud solution with value proposition and delivery
* Design business workflow and cases, convert this into actionable insights and recommendations by presenting to C-level
* Devise ROI analysis and model
* Experience in process re-engineering, digital transformation and change management consulting
* Convert existing install base from perpertual to subscription model
* Requirements definition and documentation
* Voice of Customer process design and implementation
* Creation participation of both the logical and physical design configuration
* Review with the services team and the customer technical and architectural standards
* Training the customer on the use of the software
* Detailed configuration work
* Testing and QA process
* Implementation planning
* Application project roll-out.
* Create customer references by helping customers achieve Return on Investment (ROI)
* Act in accordance with the Information Security Policy and Information Management Policy and Privacy Policy
Working as a key member of the Professional Services Organization, this person must be flexible enough to work individually on engagements as well as with a large team of consultants on more complex engagements.
The successful BC will possess the ability to be a self-starter, working independently with diverse customers. In addition, the applicant must be able to be a strong collaborator and willing to participate as a leader in the Professional Services organization's ongoing practice development efforts.

Requirements:

* Strong organizational skills and self-managing personality
* Verbal and written communication must be exceptional
* Management consulting background
* Technology-savvy, with a background working with COTS applications and implementations.
Abilities required
* 8+ years of overall work experience
* work experience in the management consulting industry and/or implementing enterprise-level software solutions
* CRM experience preferred with WFM background