Associate Director- Process Improvement

Location Hong Kong
Job-type Full Time
Salary Negotiable
Contact Selene Ma
Email email Selene
Reference AHDC-687866_1661838523

Our client, a top tier Chinese Investment Bank, is looking for an Associate Director- Process Improvement to sits under Operations to support the Team head to design the business process models for new products and change projects.


  • Analyze and design business process models for new products and change projects.
  • Analyze, create and maintain business model and product design documentation for existing products and system flows.
  • Identify and propose solutions for gaps or efficiency/cost/control improvements to existing processes.
  • Liaise with stakeholders across varied business and support functions to gather requirements and inputs supporting business process development and documentation.
  • Assist the operations line managers and teams in documenting their requirements around new and changed business process.
  • Work with Technology teams to impart operations requirements for systems and new business process flows.
  • Assist in the preparation of operations responses to the New Product Approval process
  • Implement solutions and process improvements for streamlining process management between operations teams.
  • Liaise with and assist change delivery and operations teams in responding to and organizing project task delivery


  • University graduated in Business Administration, Finance or relevant disciplines
  • Minimum 7 years' experience in operations/ middle office or project management from investment bank environment
  • Demonstrated experience in analyzing business process and providing solutions and improvement ideas.
  • Knowledge of post-trade processing of Equity, FICC and EQD products.
  • Ability to multi-task across various business and department initiatives.
  • Strong knowledge in VBA and Python skills
  • Well organize and meticulous eye for detail
  • Excellent communication and interpersonal skills
  • Fluency in written and spoken English and Chinese.