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Karen YY Lau

Karen YY Lau

Researcher, Insurance

Karen was born and raised in Hong Kong, she studied in Tourism and Event Management and has 7 years of work experience in the aviation industry as a flight attendant and in a charter sales service. Prior to this, she also had 3 years of experience in secretarial support, She joined ConnectedGroup in 2022 and joined the insurance team.

Karen loves meeting new people and believes in the power of connection. She is passionate about recruitment and will be focused on services and operations within the insurance sector.

Her goal is to combine her natural confidence and multi-tasking skills with a deep industry knowledge to bring value to both candidate and clients.




  • Operations

  • Customer Service

  • Underwriting

  • Claims

  • Change Management

  • Project Management


Favourite Quote:

‘My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style’

Maya Angelou